trioconnect
BUSINESS CALLING, SIMPLIFIED

Sound like a business.
Work like a team.

Give customers one number to call and an AI attendant that answers every call. It answers common questions, takes requests for your team, and puts callers through to the right person when they need one.

✓ For growing teams and owner-operated businesses✓ Callers just say what they need
YOUR BUSINESS PHONE FLOW01 / 03
INCOMING BUSINESS CALLYour company numberOne number customers can remember
↓
✳
AI ATTENDANTAnswers every call
Listens, then acts
“Thanks for calling. What can I help you with today?”
✓Answered“Do you have parking?”
✎Request taken“I’d like a quote”
↗Put through“I need a manager”
YOUR GREETING. YOUR ANSWERS. YOUR TEAM.↗
BUSINESS PHONE ESSENTIALSBusiness phone numberAI attendantWarm transfersBrowser softphone
BUILT FOR SMALL BUSINESS

Every call deserves
a professional start.

Whether you're working solo or coordinating a small team, your phone setup should make it easy for customers to reach your business.

01 / ONE NUMBER

A dedicated business line

Use a business number for customer calls instead of sharing a personal phone number. Give your business one clear point of contact.

YOUR BUSINESS(404) 555-0100Local number shown as an example
02 / EVERY CALL ANSWERED

An attendant that listens

Callers say what they need in their own words, with no menu to press through. It answers common questions with the exact answers you set, and takes requests and messages for your team to return.

“What are your hours?”↗
03 / A PERSON WHEN IT MATTERS

Warm transfers to your team

When a caller asks for a person, needs a manager, or has something urgent, the attendant puts them on hold, rings the right person and tells them who is calling and why. If nobody picks up, it takes a message.

Say “representative” anytime↗
04 / YOUR WORKSPACE

Calls and follow-ups in one place

Answer and place calls from a browser softphone that rings every device you’re signed in on. See what each caller wanted, what the attendant did, and which calls your team still owes a call back.

Phone · Call log · Follow-ups↗
SIMPLE FROM THE START

From first ring
to the right person.

We help shape a phone setup around how your customers contact you and how your team works.

Talk through your setup
01

Choose a business number

Discuss a new number or ask us to review whether your current number can be transferred.

02

Tell the attendant about your business

Your greeting, the answers it gives (hours, location, parking and the like), and which departments take a message or ring a person.

03

Connect your people

Each person signs in from a browser on a computer or phone. A call rings every device they’re signed in on.

FIND YOUR FIT

Start with what
your business needs.

Phone service isn't one-size-fits-all. We'll help you select the right combination of numbers, users, and call handling.

FOR SOLO OPERATORS & SMALL TEAMS

Business Line

Give customers a dedicated number for your business and a place to manage your calls.

  • Dedicated business phone number
  • Incoming and outgoing business calling
  • Browser softphone that rings all your devices
  • Call history and contacts
Ask about a business line

Pricing, number availability, device compatibility, and included call features depend on the phone configuration and service selected. Request a quote for your requirements.

QUESTIONS, ANSWERED

Good to know.

These are some of the details we discuss when planning business phone service.

Can I keep my current business phone number?+

We can review number-porting eligibility with your current carrier. Whether a number can move depends on the provider, location, and account details.

What does the AI attendant do?+

It answers with your greeting, listens to what the caller needs, and handles it: it answers common questions with the answers you set, takes a request or message for your team to return, or transfers the caller to the right person. Callers can say “representative” at any time to reach a person.

When does a person take the call?+

Whenever the caller asks for one; for complaints, refunds, billing disputes and other things a manager should handle; for anything urgent; and if the attendant is having trouble understanding the caller. Your team hears who is calling and why before the call connects.

Are calls recorded?+

Attendant calls are recorded and transcribed to route callers and improve the service, and the greeting tells callers so. Recordings are kept for 30 days.

Do I need to buy a desk phone?+

No. The softphone runs in a web browser on a computer or phone, and a call rings every device you’re signed in on. Desk phones and SIP apps can be added depending on your setup.

Can you connect my existing phone system?+

We’ll review it with you. Connecting the softphone needs a phone system that supports SIP over secure WebSockets (WebRTC).

How much does it cost?+

We quote each setup: your business numbers, users, the AI attendant, and carrier services. Request a quote below.

LET'S GET YOUR PHONES RIGHT

Better business calls
start here.

Tell us a little about your business and how you want customers to reach you. We'll use those details to discuss a suitable service configuration and pricing.

01 Business number options
02 AI attendant and call handling
03 Team size and compatible devices
No online purchase is required to request service information.
BUSINESS PHONE CONSULTATION

Tell us about your setup.

Fields marked * are required.

Your request is stored with Trio Connect for follow-up. Do not include payment card details or account passwords.