A dedicated business line
Use a business number for customer calls instead of sharing a personal phone number. Give your business one clear point of contact.
Give customers one number to call and an AI attendant that answers every call. It answers common questions, takes requests for your team, and puts callers through to the right person when they need one.
Whether you're working solo or coordinating a small team, your phone setup should make it easy for customers to reach your business.
Use a business number for customer calls instead of sharing a personal phone number. Give your business one clear point of contact.
Callers say what they need in their own words, with no menu to press through. It answers common questions with the exact answers you set, and takes requests and messages for your team to return.
When a caller asks for a person, needs a manager, or has something urgent, the attendant puts them on hold, rings the right person and tells them who is calling and why. If nobody picks up, it takes a message.
Answer and place calls from a browser softphone that rings every device you’re signed in on. See what each caller wanted, what the attendant did, and which calls your team still owes a call back.
We help shape a phone setup around how your customers contact you and how your team works.
Talk through your setupDiscuss a new number or ask us to review whether your current number can be transferred.
Your greeting, the answers it gives (hours, location, parking and the like), and which departments take a message or ring a person.
Each person signs in from a browser on a computer or phone. A call rings every device they’re signed in on.
These are some of the details we discuss when planning business phone service.
We can review number-porting eligibility with your current carrier. Whether a number can move depends on the provider, location, and account details.
It answers with your greeting, listens to what the caller needs, and handles it: it answers common questions with the answers you set, takes a request or message for your team to return, or transfers the caller to the right person. Callers can say “representative” at any time to reach a person.
Whenever the caller asks for one; for complaints, refunds, billing disputes and other things a manager should handle; for anything urgent; and if the attendant is having trouble understanding the caller. Your team hears who is calling and why before the call connects.
Attendant calls are recorded and transcribed to route callers and improve the service, and the greeting tells callers so. Recordings are kept for 30 days.
No. The softphone runs in a web browser on a computer or phone, and a call rings every device you’re signed in on. Desk phones and SIP apps can be added depending on your setup.
We’ll review it with you. Connecting the softphone needs a phone system that supports SIP over secure WebSockets (WebRTC).
We quote each setup: your business numbers, users, the AI attendant, and carrier services. Request a quote below.
Tell us a little about your business and how you want customers to reach you. We'll use those details to discuss a suitable service configuration and pricing.
Fields marked * are required.